Refund policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

  • In the same condition that you received it

  • Unused and unworn

  • With original tags attached

  • In the original packaging

You will also need to provide a receipt or proof of purchase.

To start a return, please contact us at juniordadon999@gmail.com. Once your return request is approved, we will provide instructions on how and where to send your package.

Please note: Items returned without first requesting a return will not be accepted.

If you have any questions regarding returns, you can always contact us at juniordadon999@gmail.com.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

Non-Returnable Items

Some items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care products (such as beauty items)

  • Hazardous materials, flammable liquids, or gases

If you are unsure whether your item qualifies for a return, please contact us before purchasing.

Please note that sale items and gift cards cannot be returned.

Exchanges

The fastest way to exchange an item is to return the original item. Once the return is accepted, you can place a new order for the desired product.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason.

To qualify:

  • The item must be unused

  • In its original condition and packaging

  • With tags attached

  • And you must provide proof of purchase

Refunds

Once we receive and inspect your returned item, we will notify you if your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

juniordadon999@gmail.com